The airline companies these days, in on a way, exploit the passengers urgency to reach a place.
Please note some regional New Zealand airports do not have access to the computerized Baggage Tracing system. In these instances, a manual report will be taken meaning the online service will not be available for customers to obtain an update. Using a manual system will not inhibit the effectiveness of the trace. Air New Zealand is not responsible for the Conditions of Carriage for the loss or damage to valuables when packed in your baggage. We recommend you carry your tickets, keys, passports, wallets, any medications or valuable items such as cameras or jewellery in your hand luggage.